Shipping policy

Shipping Policy for MADGOLF CANADA

1. Order Processing Time

  • We strive to process and ship orders as quickly as possible. Orders are typically processed within 5 business days after payment confirmation.

2. Shipping Methods and Costs

  • We offer a variety of shipping options to suit your needs. Shipping costs are calculated based on the destination, weight, and shipping method selected during checkout.

3. Estimated Delivery Times

  • Estimated delivery times depend on the shipping method chosen and the destination. Please note that these times are approximate and can vary due to factors beyond our control.

4. Order Tracking

  • Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

5. Shipping Restrictions

  • We currently offer shipping to Canada and United States of America. If your location is not included in this list, please contact us for further assistance.

6. Customs and Import Duties

  • International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product or shipping costs.

7. Address Accuracy

  • Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses.

8. Shipping Delays

  • While we make every effort to meet estimated delivery times, unforeseen circumstances such as weather conditions, customs delays, or carrier disruptions may cause delays. We appreciate your understanding in such situations.

9. Split Shipments

  • In some cases, orders containing multiple items may be shipped separately to ensure faster delivery. You will receive separate tracking information for each shipment.

10. Lost or Damaged Shipments

  • If your order is lost or damaged during transit, please contact us as soon as possible. We will work with the carrier to resolve the issue and provide you with a suitable solution.

11. Change of Shipping Address

  • If you need to change the shipping address after placing an order, please contact us immediately. We will make every effort to accommodate your request if the order has not yet been shipped.

12. Contact Us

If you have any questions or concerns about our shipping policy, please contact us at madgolfcanada@gmail.com